Frequently Asked Question

Power washing (resetting) your Chromebook
Last Updated a year ago

Power Washing (resetting) your Chromebook

Please perform it only when recommended by district IT.

  1. Press the Esc + refresh + Power buttonHow to Reset a Chromebook
  2. Press Ctrl + d at “chrome OS missing or damaged” screen, then hit ENTER

chrome-os-is-missing-or-damaged

**You may see the below screen instead, but proceed with the same step as above

image





  1. Press the space bar, then hit ENTER at the OS verification pageos-verification-is-off
  2. Chromebook will reboot, then go through the on-screen setup instructions. (After the wifi setup, it will auto enroll your chromebook)

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